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Do you have a question? Below are a few photography FAQ. Please use the search tool on my website or contact me directly if you would like more information.

Are you licensed and insured?

Yup! Please advise if you need a certificate.

What gear do you use?

My primary camera body is a Nikon D850. My backup camera is a Nikon D600. I also use Sigma Art, Nikkor, and Tamron lenses.

Do you do other types of photography?

The main focus of my business is newborn photography. I addition, I love working with families and “older” babies.

What do I wear?

For family portraits: Wardrobe Style Guide.

Where should we take our pictures?

I have a few location recommendations for each service area in Naples Italy. Check them out!

What about weather delays?

I will contact you a few days in advance to reschedule if the weather report doesn’t look good for your shoot day and time. If you want to take a gamble with the weather and “see how it goes” and the weather prevented the session from happening, you will lose your retainer fee for that day.

My gallery expired. Can you help me?

Galleries are valid for one month after delivery. A $25 fee will be assessed to open an expired gallery. This fee covers the cost to host your gallery on the internet.

How do I get my photos?

Within a week of completing your session, I will soft-proof your images and send an email with a link to a watermarked gallery. Your next step is to choose the images you love the most. The images that you “favorite” will be fully edited.

The images you do not choose will be deleted. I would not worry too much about this; I know that family’s need flexibility and offer my clients a “gallery buyout”. A “buyout” allows you to keep all of the images that were soft-proofed.

The number of edited files you receive will be stated in your contract. If you decide you want more images, it is $20 each.

Editing the gallery takes up to two weeks. Once I finish editing your photos, I will send a gallery link to you in an email. The gallery will have a download button and a print release. The gallery will be available for one month. Please save your files.

I lost my pictures! Help!

My policy is to delete RAW files a year after the shoot date. I usually keep the edits a lot longer. Please contact me and I will do my best to help.


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Let's chat!

Want to learn more about photography with Jen? Give me a call or send me an email and I will get back to you as soon as possible!

WhatsAp +1 630-935-2303

Mobile +1 773-273-8021